Scottish hotel group agrees strategic association with the Royal Garden

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Macdonald Hotels & Resorts is taking its first step into central London after forming a strategic partnership with the prestigious 5 star Royal Garden Hotel in Kensington, which is currently undergoing a multi-million redevelopment programme of its upper three floors.

The move builds on a strong synergy between both companies in terms of investment and focus on brand, high quality and consistent customer service, facilities, training and food provenance and sourcing within its restaurants.  Crucially, like Macdonald Hotels, the Royal Garden is a privately owned business run by dedicated and passionate hoteliers.

As an associate hotel, the Royal Garden will secure a range of support services from Macdonald Hotels, which was recently awarded the title AA Hotel Group of the Year and operates over 40 four and five star properties across the UK. This includes online and offline marketing, sales driven through Macdonald’s central reservation system and online booking engine, and insertion into the twice-yearly Quality Breaks publication.  

Ruaridh Macdonald, Marketing Director at Macdonald Hotels & Resorts said, “We have made no secret of our wish to develop or acquire a hotel in London, however, the economic climate and rising property prices has not made this a viable option to date.   This partnership will give us the foothold into the London market we are looking for and will both compliment and enhance our UK portfolio. We are all looking forward to working with the Royal Garden Hotel team in what we believe will be a long and mutually beneficial relationship.”

Established in 1965, the Royal Garden is one of London’s most prestigious venues offering contemporary accommodation, combined with excellent conference, banqueting and health club facilities.

Its location makes it very popular for business travellers, diplomatic and government agencies, and leisure guests, who particularly enjoy the proximity to attractions such as Hyde Park, Kensington Gardens and the Victoria and Albert Museum as well as stores including Harrods and Harvey Nichols. The hotel, which will unveil its new Min Jiang restaurant on the 10th floor in July 2008, recently secured a Hotel Catey Award for the ‘Conference and Banqueting team of the Year’.

Mark Anderson, Director of Sales at the Royal Garden Hotel said, “We are very excited about the association with Macdonald hotels, both organisations share the same beliefs and are passionate about offering quality service to our guests. The Royal Garden fits well within the portfolio and we are looking forward to offering Macdonald guests the same warm welcome they would experience elsewhere in the UK.”

For more information contact:-

Lynn Hunter, Communications Manager, Macdonald Hotels & Resorts
T: 07944 772631   E:
Caroline Brennan, Marketing Manager, Royal Garden Hotel
T: 0207 361 1998   E:

Notes to Editor:-

Macdonald Hotels & Resorts:

Macdonald Hotels & Resorts Limited operates 48 well-located hotels across the UK and ten resorts throughout the UK and Spain.  The company employs over 4,400 staff and operates in excess of 3900 rooms.

First established in 1990 by Donald Macdonald and colleagues, the company was floated in 1996 on the main London Stock Exchange. In 2003, it returned to private ownership and was one of Scotland’s biggest public to private deals at a cost of £620m, which was wholly underwritten by the Bank of Scotland.  The Bank now owns 50% of the equity with the remainder held by the management.

The Group’s focus is on developing its strong portfolio of four and five star hotels, with each offering its own character and individuality underpinned with the quality and attention to detail expected of the Macdonald brand. In particular, the company prides itself on the seasonality and provenance of its food within the hotels, from breakfast through to dinner, as well as its wide range of specially selected wines.

The Group has recently embarked on a programme of investment and refurbishment that includes properties such as Macdonald Blossoms in Chester, Macdonald Old England in Windermere and Compleat Angler in Marlow. In addition, the Group recently opened the Macdonald Portal Hotel Spa and Golf in Cheshire in July and the Macdonald Manchester Hotel, situated in the heart of the city centre, adjacent to Piccadilly Station in October 2007.  

The Royal Garden Hotel:

The Royal Garden, Kensington’s favourite five-star hotel, is one of London’s most prestigious venues with 359 rooms and 37 suites located over 10 floors. The hotel boasts one of the most spectacular views of the capital’s skyline, an unrivalled history with the sporting and arts world, and one of the top holistic health centres in London.  These features are matched only by the hospitable and friendly staff who add to the wonderful visitor experience.

The Royal Garden Hotel is officially on the London map. Located in the heart of Kensington it is the perfect location for ‘shopaholics’, culture vultures or those who simply like to delight in the tranquillity that comes with taking time-out to stroll the gardens surrounding the iconic Kensington Palace.  

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