Speakers to address next generation transport and new frontiers for the passenger experience -



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14 February 2018, London – The Passenger Experience Conference (PEC), the industry-leading global conference and networking forum that defines the future of the passenger experience, will return to the Hamburg Messe to kick-off Passenger Experience Week (PEW) on Monday 9th April 2018. This year’s event will feature a raft of leading speakers from across the passenger experience industry and beyond.



With the first iterations of driverless cars, hyperloops, optionally-piloted air-taxis and electric planes all set to be realised in the next decade, this year’s PEC plenary session will address the many new frontiers for transport and the passenger experience.



Moderated by leading industry executive, Boeing’s Director Differentiation Strategy, Blake Emery, the session will start with a focus on disruptive possibilities and their impact on the airline industry, led by Richard Chung, Adient’s Vice President, Innovation and Design.



Adam Wells, Head of Design at Virgin Galactic, will then launch delegates on a journey through the company’s development, with a stellar exploration on creating the world’s first spaceline. The plenary session will conclude with a look at Future Horizons, with a director of leading design consultancy PriestmanGoode looking at the impact of new forms of high speed transport such as Hyperloop, and the opportunities presented by autonomous vehicles and passenger drones.



The PEC delegation will then split into three streams; Convergence and Mobility, Personalising the Journey and Flexible and Sustainable Thinking. Each of these streams is designed to offer delegates a deep-dive into the most pressing topics facing the passenger experience industry.



Convergence and Mobility: From seamless urban mobility to the on-demand economy, this stream will explore how the cross-pollination of ideas across travel modes can enrich today’s passenger experiences and create new business opportunities.



The keynote for this stream will be given by Kaj Pyyhtia, Co-Founder of the world’s first mobility service, with other leading speakers from AirlineTrends, Almadesign, Diehl Aerosystems, Embraer, Joon, KLM, LSG Group, N+P Industrial Design, Norwegian and TAP Air Portugal.



Personalising the Journey: Airlines and rail companies are increasingly offering personalised experiences to each and every customer, with connectivity and data-driven technologies being key to success. This stream will explore how operators can get close enough to their customers to truly understand what they want from the onboard experience and to build deeper and lasting relationships.



Speakers for this stream will include leading executives from Black Swan, Cathay Pacific, eGate Solutions, Golfdale Consulting, Guestlogix, Panasonic Avionics, Spafax and the Valour Consultancy.



Flexible and Sustainable Thinking: Examining how flexibility can be designed into products to afford more options for airlines and rail operators, this stream asks the question about what role sustainability plays in this equation.



The keynote for this stream will be given by Christina Fagin from leading Hamburg-based circular economy consultancy, Gruner Hering, with other leading speakers from Airbus, Air New Zealand, Napaway Coach, Paperclip Design, the National Research Council of Canada, Recaro Aircraft Seating, Thomas Cook Group Airlines and Zodiac Aerospace.



The day will conclude with the Industry Networking Party which takes place from 6:00pm – 9:30pm in the PEC venue at the Hamburg Messe. The party has become a popular networking event with the wide-range of food, drink and live music on offer making it the perfect place to enjoy meeting new people and building business connections.



Polly Magraw, Event Director of Passenger Experience Conference, comments: “The Passenger Experience Conference has become renowned as the place to network and share new ideas with industry leaders and innovators. This year’s agenda features new speakers from a wide range of industries who will share insights and strategies that demonstrate the need for the continual evolution of the passenger experience to meet ever-changing consumer needs.”

The PEC is the launch event for Passenger Experience Week – which comprises four leading events in one destination: the Passenger Experience Conference, the Aircraft Interiors Expo (AIX), the World Travel Catering and Onboard Services Expo (WTCE) and, new for 2018, Passenger Technology Solutions.

The new Passenger Technology Solutions event will offer attendees a chance to discover and source the latest developments in passenger technologies from mobile initiatives, IT solutions, big data and analytics technology and payment technology suppliers – all enhancing the passenger experience.

With all Passenger Experience Week events being staged under one roof, the Hamburg Messe is the destination to discover the latest cabin interiors, inflight entertainment and connectivity, onboard technology, passenger comfort, catering and retail offerings to create the ultimate passenger experience.

For more information about Passenger Experience Conference please visit:

www.passengerexperienceconference.com



-ENDS-



About Passenger Experience Week

Four leading events - the Passenger Experience Conference, Aircraft Interiors Expo, World Travel Catering and Onboard Services Expo and Passenger Technology Solutions - one week, one destination. Delivering content, driving innovation and developing connections to transform your business. Showcasing the latest in cabin interiors, inflight entertainment and connectivity, passenger comfort, catering and travel retail to create the ultimate passenger experience. Taking place 9-12 April 2018 in Hamburg, the events attract more than 18,000 attendees including 2,000 buyers and decision makers from major scheduled, regional and charter airlines, rail and cruise operators and offers the opportunity to meet face to face with suppliers and manufacturers covering the full spectrum of the industry. www.passengerexperienceweek.com    



About Reed Exhibitions

Reed Exhibitions is the world’s leading events organiser, with over 500 events in over 30 countries. In 2016 Reed brought together over seven million event participants from around the world generating billions of dollars in business. Today Reed events are held throughout the Americas, Europe, the Middle East, Asia Pacific and Africa and organised by 38 fully staffed offices. Reed Exhibitions serves 43 industry sectors with trade and consumer events. It is part of the RELX Group plc, a world-leading provider of information and analytics for professional and business customer across industries.

www.reedexpo.com

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